Locked out?
Tell us whether the key is inside, lost or broken, and whether the door is simply closed or fully locked.
Lockout help
Locked out. A lock to change.
A door that will not close.
Tell us what you need.
Daily 5am-11pm. Availability confirmed when you call.
Start with the problem. We can discuss the lock, the options and the next step.
Tell us whether the key is inside, lost or broken, and whether the door is simply closed or fully locked.
Lockout helpMoving in, missing keys or a worn cylinder? Discuss the door, existing lock and who needs access.
Lock changesA stiff handle, a sticking key or a door that catches can point to different problems.
Door & mechanism repairs

The type of door, how it closes and the lock already fitted all matter. A replacement should suit the door as well as the way you use it.
From timber-door locks to uPVC mechanisms, heritage fittings and smart-lock enquiries, describe what is there before deciding what comes next.
View services & considerationsWhat to ask before bookingGive your postcode, the type of door and whether it is open, closed or unable to lock.
Ask about availability, access, labour, parts and any charges that may apply.
Confirm the proposed work and quote before it starts. An enquiry is not a confirmed booking.
These are our service areas, not separate branches. Give the full postcode when you call so availability for your address can be checked.
Explore our coverageThe quote depends on the fault, access and any parts required. Describe the door and ask what the estimate includes: attendance, labour, parts and any applicable tax or time-related charges. Agree the proposed work and costs before proceeding.
Daily, from 5am to 11pm. Call to check current availability for your address. Opening hours are not a guaranteed arrival time.
Our service areas are St James's, Mayfair, Westminster, Belgravia, Knightsbridge, Chelsea and Kensington. Give your full postcode when you call so arrangements for your address can be checked.
For a lockout or a door that will not secure, call to check availability. For planned work, send the details.
020 3670 6616Daily 5am-11pm
[email protected]